Shane West Consulting

Service provider —

Contact person

Shane West

Phone

98238484

Mobile

98238484

Address

Njålveien 30B, 1368 Stabekk

Employees

1

Established

2017

Customer and market insight is our passion and draws on more than 15 years of delivering actionable customer and market insights to global healthcare teams. Highly skilled and influential market research services experienced in addressing complex business challenges through cost effective, robust and insightful customer research programs. A clear thinking consulting service with a strategic mindset capable of succinctly communicating complex concepts across all levels of an organization.

AREAS OF EXPERTISE

  • Primary market research program management (qual and quant, pricing, segmentation, conjoint etc)
  • Market research standardisation processes (e.g. concept testing, value prop validation, messaging)
  • Organisational simplification – e.g. vendor optimisation, research team development and mentoring
  • Customer Journey design, validation and best practice sharing
  • Customer led innovation processes – use of primary market research techniques to support new product development
  • Insight generation from primary and secondary data sources
  • Market opportunity assessment